Terms of Use

Version of: 18.10.2026

These Terms of Use (the "Terms") govern the use of the MateSpace service: the matespace.io website, web application and mobile applications (the "Service"). The Service is provided by private entrepreneur Oleksii Lukash ("MateSpace", "we").

By registering a company, creating an account or using the Service, you agree to these Terms, the Privacy Policy and the Personal Data Processing Policy. If you do not agree, do not use the Service.

1. Definitions

• Company — a legal entity or entrepreneur that has registered a company account in the Service.
• Administrator — a person acting on behalf of the Company and managing its account.
• User — an employee or other person invited to the Service by the Company.
• Content — any texts, images, files and other data that the Company or Users place in the Service.

2. Registration and accounts

2.1. By registering a Company, you confirm that you are authorised to act on its behalf and that the information provided is accurate.

2.2. The Service may be used by persons aged 16 or older.

2.3. You are responsible for keeping your login and password safe and for all actions taken from your account. Notify us immediately of any unauthorised access.

2.4. The Company decides whom to invite, what permissions to give Users and when to end their access.

3. Pricing

3.1. The Service is currently provided free of charge.

3.2. We may introduce paid plans or paid features. We will notify you in advance through the Service or by e-mail. Paid terms will apply only after the Company explicitly accepts them; until then, continued use does not create an obligation to pay.

4. Company obligations regarding employee data

4.1. For the personal data of Users that the Company enters into the Service, the Company is the data controller and MateSpace is the processor acting on the Company's instructions.

4.2. The Company warrants that it has a lawful basis for processing its employees' data in the Service, has informed them of such processing and, where required, has obtained their consent.

4.3. The Company will not enter sensitive personal data (health, ethnic origin, political or religious beliefs, biometric data, etc.) into the Service unless this is provided for by the functionality and permitted by law.

5. Bonuses, awards, store and marketplace

5.1. Bonuses (coins and other internal units), awards and benefits in the Service are tools of the Company's internal motivation programme. The Company sets the rules for accruing, spending, exchanging and cancelling them.

5.2. Bonuses are not money, electronic money, securities or a means of payment, have no monetary value on MateSpace's side and cannot be exchanged for money through MateSpace. MateSpace is not a party to the relationship between the Company and Users regarding bonuses and rewards.

5.3. Company store products, benefits and their delivery are provided by the Company. Any claims regarding orders, quality, delivery or taxation of rewards are settled between the User and the Company.

5.4. Internal marketplace listings are posted by Users. Deals between Users are made without MateSpace's involvement, and we are not responsible for their performance.

6. Mia AI assistant

6.1. The Service includes AI-based features that help fill in forms and generate texts and images. To work, requests are sent to third-party AI model providers.

6.2. Generated output may be inaccurate, incomplete, outdated or similar to third-party content. You review the output before use and are responsible for the content you publish.

6.3. Do not enter third parties' personal data, confidential information or sensitive data into requests.

6.4. We may limit the number of requests to AI features, change them or turn them off.

7. Content

7.1. Rights to Content remain with the Company or Users who posted it.

7.2. By posting Content, you grant MateSpace a non-exclusive, royalty-free licence to store, process, reproduce and display it to the extent necessary to provide the Service, for as long as it is posted.

7.3. You warrant that you have the rights to the Content you post and that it does not violate the law or third-party rights.

7.4. We are not obliged to review Content but may remove or restrict access to it if it violates these Terms or the law.

8. Prohibited use

You must not: violate the law or the rights of others; post illegal, offensive, discriminatory or harmful content; send spam; attempt unauthorised access to the Service, other accounts or data; interfere with the Service, including through load attacks; distribute malware; copy, decompile or resell the Service; or scrape data from the Service without our permission.

9. Intellectual property

The Service, its code, design, name, logo and materials belong to MateSpace or are used lawfully. These Terms do not grant you any rights to them other than the right to use the Service in accordance with the Terms.

10. Availability and changes

10.1. The Service is provided "as is" and "as available". We make reasonable efforts to keep it running but do not guarantee uninterrupted or error-free operation or that the Service will meet your specific goals.

10.2. We may change, add or remove features, carry out maintenance and temporarily restrict access.

10.3. The Company is responsible for keeping copies of data important to it.

11. Limitation of liability

11.1. To the maximum extent permitted by law, MateSpace is not liable for indirect damages, lost profits, loss of data, reputation or business, or for the actions of Companies, Users, third-party services and providers.

11.2. MateSpace's total liability for any claims related to the Service is limited to the amount the Company actually paid MateSpace in the 12 months before the event giving rise to the claim. While the Service is free, this amount is zero, unless mandatory law provides otherwise.

11.3. Nothing in these Terms limits liability that cannot be limited by law.

12. Indemnification

The Company will compensate MateSpace for losses and costs (including legal fees) arising from third-party claims caused by the Company's or its Users' breach of these Terms, the law or third-party rights, including regarding the processing of employees' personal data.

13. Termination

13.1. The Company may stop using the Service at any time and request deletion of its account.

13.2. We may suspend or terminate access if we detect a breach of these Terms or the law, a threat to the security of the Service, or if required by law.

13.3. After termination, data is deleted in accordance with the Privacy Policy. Provisions that by their nature should survive termination (including sections 5, 7, 9, 11, 12 and 15) remain in effect.

14. Third-party services

The Service may contain links to third-party websites and integrate with third-party services (including the App Store and Google Play). Their use is governed by their own terms, and we are not responsible for them.

15. Governing law and disputes

These Terms are governed by the law of Ukraine. Disputes are resolved through negotiation and, if not settled within 30 days, by the court at MateSpace's place of registration, unless mandatory law provides otherwise.

16. Changes to the Terms

We may change these Terms. The new version is published on this page with its date. We will notify you of material changes through the Service or by e-mail at least 14 days before they take effect. Continued use of the Service after that means you accept the new version.

17. Miscellaneous

If any provision of the Terms is found invalid, the remaining provisions remain in effect. Failure to act on a breach does not waive our rights.

18. Contact

Send questions about these Terms to info@matespace.io.